A couple of more updates to the feedback system have just been rolled out:
- If you receive negative feedback from someone due to a disagreement, you can now post a rebuttal which will show up under their feedback message. Please note that you can ONLY post a rebuttal ONCE, and it is not editable. If your negative feedback is changed to positive or neutral by the person that left you the feedback, your rebuttal will no longer be displayed.
- If for some reason a lady chooses to reject a donation it will now run a check against the database to see if those two people (the donor and the recipient) are eligible to leave feedback for each other (based on the feedback requirements), and if not, it will remove the feedback from the persons profile.
- And, we are also now keeping logs of feedback so that we can gather some data in feedback update frequency. Some people like to constantly update feedback in order to move it to the top of the list, for better or worse. With this new data we’ll be able to see what’s “normal” and then put some checks in place to prevent “abnormal” behavior that may be malicious in intent.
These changes we feel should bring the feedback system a lot closer to a system that is usable, reliable, accurate and most importantly HELPFUL to all if you in making decisions about who and how you interact with other members of the website. As Jim likes to say “knowledge is power!”
We’re also modifying one previous addition of the My Investments page. It now displays the amount a lady has left to earn (instead of the amount you have contributed) and it is sorted by the ladies with the least amount to go. It’s rare that we take away functionality from the site, but this is one of those rare cases. Of course you can still access how much you have contributed to a lady by accessing her profile so it’s not like it’s totally gone. We feel this change will help get more ladies into HOF faster as it will provide at a quick glance an easy place to find friends to send/transfer a donation to and ensure that your previous investments get put to good use sooner rather than later.
39 COMMENTS
Leave A CommentLOL thanks for the call out.
Another suggestion I’ve seen bantered around, that would help with some of the negative issues (and conversely, allows both parties to thank the other party for positive feedback) is to allow ONLY the parties to see who (by name) left the feedback with the name hotlinked to that person’s profile. Allowing only the recipient to see the sender’s name prevents mining of names by others.
Curious why the “My Investments” page was rolled back, with the new change put in? It was nice to see what I’ve contributed to those still on the site, and would’ve been nice to see it expanded to those who’ve left the site as well. Would it be possible to add that back in as a second option under “My Investments”, much like there are multiple sort capabilities on other screens like “My Friends”?
I love the fact that we can now leave comments on our negative feedback! It gives us a chance to defend and explain ourselves.
One point of clarification: would’ve been nice to see it expanded to those HOF MODELS who’ve left the site as well.
It seems to me that the change to the “my investments” page takes it even further away from the original feature request(s) under feedback. Why are the two items listed as “completed” features? I thought the descriptions in the requests (see below) were clear. With the change in functionality (described above), the “my investments” page does not resemble the requests one bit:
• “a page that i can see who i have donated to and how much
• “A simple page with a list of all the ladies a benefactor has sent a donation to, with the date and amount sent. Just so bene’s can keep track of who they’ve been helping.”
well to me the feedback thing is kewl. but one thing u failed to include in it is who we are sending the feedback to. because if the guy or girl know who the feedback is for. maybe there is no need for a rebutial. cuase u know the person won’t change the feedback. to me all i would put in rebutal is why did u leave this feedback and WHO ARE YOU. I would really like to know who left the negative feedback. that has to be added along with the rebutal. just my opinion.
the fact a girl can reject a donation to me seems fishy. but if a girl does reject a donation. what happenes to it on the guys end. cause to me i don’t think anygirl will reject a donation. but just my opinion.
Not sure on the invesment thing what u mean with what u changed back. u might want to reclarify that more.
Showing the models which are closest to goal in the list is perfect.
It reminds me to get in contact of old friends who were first rather inactive and reserved, but finally they made their way.
Perfect
Judith
So now the My Investments link is nothing like we asked for? Us guys wanted a link to see who and how much we have donated and you have taken this away, instead of turning it into a link? I really think you need to fix this to what we asked for.
the jays have quite rightly not included a name to the feedback and thats for a very very good reason, well two reasons, and they are linked.
feedback is important, the benefactors (paying custommers) of this site are spending money here, and the models are trying to find people to fund their breast augmentation, and sometimes bad feedback has to be written, or neutral feedback for that matter. Were the feedback not be anonymous, then there would be next to no bad feedback at all- and that renders the whole point of feedback meaningless.
developing that, there is the ability to rebut feedback- and were the feedback writers known, then i’m pretty sure what the rebuttals will be in almost every case. If its a guy, he will be called a filthy pervert and if it is a girl then she will be called a gold digger.
there are plenty of sites on the internet where feedback is signed, and where no rebuttals are allowed then there is no negative feedback, and where there are rebuttals they are almost always how i have described.
My Investments? Ok, I don’t get it. Apparently I can only see the women who currently need more help and now I cant see all of my investments??? What about the women in HOF? I helped some of them but they’re no longer counted??? Sheesh. This thing is useless. All I wanted was to be able to see the women I’ve helped out. Thats it. A simple page. Same one like the women on here CURRENTLY have. Not the run around. Most of us know already how much we spend on here. What’s the big secret?
I can foresee a day when ‘My Investments’ has multiple viewing options, and everyone is happy.
Until then, I happen to be happy that it covers ‘my personal CTG list’, which I’ve wanted (and requested) for about two years.
Thanks.
“My Investments” i don’t, that name does not go along with what it is now. As Coverman says it is a personal and extended CTG list. Not My Investments.
Still my own spread sheet in Excel is far better than this “My Investments”. “My Investment” it is joke when comparing it with my own spread sheet i have run since 2006. Sorry, i would like to the “MY Investment” change name to “My Personal Closest To Goal” list
For feedback. I asked for this with the comment like 1 year ago. Then i got a NO from the management. No specific reason, but with the comment that it would be abused. Maybe this will work. We will see.
Good news on the feedback.
Being able to refute negative feedback is good. Oh, and i never did see the point of changing feedback to push it up the list. The only reason to change feedback should be if your opinion has changed.
I agree with Gil on the “investments” issue.
Sure we now have a personal CTG list, but that isn’t what was asked for. It is a completely different concept, so to mark the item as “completed” in the Feedback Forum is unfair and misleading. Any strong reason why it couldn’t also have included how much we donated, as was shown before? At least that would have been a partial solution. But, of course, the worst is that it now excludes HOF girls.
I think it has been said repeatedly that all we wanted was a spreadsheet similar to the one the girls have. It lists the names, dates and the amounts – thats it!! Simple. Not sure why that was so hard to understand or make available.
I also am very unhappy with the “my investments” link. i don’t understand what your trying to do here since it no longer shows any of the girls I have invested that are in HOF. are we trying to act lke they no longer exist? and i liked it better when i could easily see how much i had donated to a girl without having to go to each girls page to check it out. I am very unhappy with how the my investments page has turned out. it makes no sence to me at all. maybe i dont want to donate to a girl that only has a few hundred left to go. maybe I sent her $1 and realized I dont really like her hall that much, but now u have forced her to the top of my list! i wish we could at least have the option to view it the old way.
Robert
With all due respect, the feedback forum is just that, a means to gather feedback from the members of the website. Please understand that it is not a set of instructions on which we act upon. We must reserve the right to interpret the feedback and use it how we best see fit for the entire community as a whole.
Case and point: as per your request, we’ve added in HOF members to the My Investments list. They will show up at the end of the list.
Jason, so you are basically telling us benefactors that if we see exactly how much we’ve spent on here we’d run away? I keep track of what I spend as I am sure most do. What we really want is just a list of who and how much to each lady we’ve spent or a list with dates and amount of our donations. I think this would be a lot more helpful in finding ladies that we may want to donate more too etc in one easy place. Of course you reserve the right to ignore us and do as you see fit, you do own the site. But we also reserve the right to ask for, as paying customer to get things that we feel would really help us.
@Jason: Thing is, I have a list of model I contribute to, and keep track of, under “My Friends”. The concept requested, and somewhat delivered originally, then rescinded, was to get an idea on one page snapshot, like the models have for messages and donations, of how much was spent on any model. I liked the first “My Investments” because it was a step forward that could evolve. The new “Donations made CTG list”, I feel is a step back, and added another step back because nearly 80% of the models I donated to that are in the HOF, who have not deleted their accounts, do not reflect on the list, with at least 10 of them I’ve messaged in the past month. Makes me question the veracity of the data shown.
@dietcoke: simple rebuttal to your concern: eBay. The buyer and seller always have access to who left the feedback, and in the case of negative, they can refute it in writing. I would gather negative feedback at this time comprise of less than 1/10 of 1% of all feedback left. I don’t think it would change if the recipient could see a name. It actually might make them talk it out, having lost the veil on anonymity. And did you ever consider that maybe more benes should be left “filthy pervert” feedback, and models should be left “lying gold digger” feedback, simply because they are?
So, what you’re saying – with all due respect – is that you first did something which was sort-of close to what was suggested. Then changed it so that it was nothing like what was suggested? What was suggested was a listing of our donations – what we now have is a personal CTG list without donation amounts. Thats a pretty wide use of the word “interpret”, don’t you think?
You refer to “members” and “community” – if you want a genuine “community”, it is surely important to listen to their wants and try to come close.
Since most of the girls i donate to i also add as a friend, all this has done is to create a new order for my friends list. Except it may have added in girls who i “burned” a $ on to comment on a blog – and it may have been a negative comment!!!
Hey, its your site – all we’re trying to do is suggest ways in which you might keep some paying customers happy.
I liked the My Investments before this change. A complete list of donations is what we suggested and the amounts.
I agree with most of the comments here as a benefactor.
If the feedback forum is to be of any use, it should be necessary for the originator of the suggestion to sign off on the request rather than you simply closing it or changing the request. I work on a helpdesk and if I did that, I wouldn’t be working there anymore.
You have missed not just the boat but the ocean with the “implementation” of the My Investments “feature”. A simple no (or your typical response of ignoring the request) would have been better.
ok you say that you added HOF girls to the list well then why are only 5 girls showing up in HOF? i dont get that. i have been here alomst 3 years. i have helped alot more then 5 girls. none of my HOF girls r showing up on there? whats up with that?
@ jim, yes i know that ebay and other marketplaces have this, but this place isnt a market place. we do not build up personal relationships with the sellers (well we may do, but thats not the point of ebay)
this place is different, in fact it is almost exactly the opposite in the sense that it is the custommers here who are by and large permanent, and the (for want of a better word) sellers that are transient. MFI does not base its reputation on the binding agreements between benefactors and models- ebay does. What we do in private (well as private as this site is) remains that way, there is no consumer protection applicable in our relationships, even tho there is a cash transaction
therefore my argument stands, and actually thinking it through further, because of the way we communicate and spend, the non signing of feedback is not only necessary, but also desirable
Robert has spotted a problem which i will be emailing Jason about. There is only a random selection of 5 HOF girls appearing on my “investments” pages too.
Ah – its all going so well!!! *cough*
i understand the guys here are upset…but to me it seems..its their (the j’s) website..they can do what they wnat wiht it..what they feel is best…there will always be people who disagree with this or that but there are also mnay that will like/appreciate the changes.no need to freak out cause your plan or ideas arnt exactly what they are doing to perfectly please you!
Personally i see the Feedback Forum very redundant. Why should members do suggestions and have that option when it seemingly is better that the management/owners do the suggestions of new features and changes and see what gets most votes to more determine what to start with and what is most desired. I am glad i haven’t posted any suggestions in that forum, it seems quite pointless and i understand those who withdraw their votes and stop post suggestions in that forum
Further for MFI not letting the customers have the service to see their spendings and its history on this site makes me ask if MFI wants to be looked as porn site or as non porn site. i thought MFI wanted to go away from that and not be looked as a regular porn site where the customer should not be reminded on how much he/she has spent.
I don’t freak out, i think it is just sad to see how the owners delude customers with nice forums and possibility to suggest etc while in end as it is their site and they do as they want and do not need to listen at all. Why?
Please understand that from our perspective we have to juggle 4 very different interest groups (ladies, benefactors, surgeons & then MFI the company). They can all have different yet overlapping needs and interests. So it’s not as simple as just doing what the the majority asks for. We have to consider the donors needs, the ladies needs, and at the same time make sure we keep in mind the needs of their doctors, all the while making sure we don’t shoot ourselves in the foot somehow!
At the end of the day our #1 focus has to be helping women earn free breast implants. That is the core mission of the website and the entire reason for it’s existence. Of course there are many other focuses and interests to serve and we try our best to make everyone happy. But the fact of the matter is, when we have such different interest groups all with their own opinions, needs and desires, we’re never going to be able to please everyone all of the time. So the best we can do is weight the pros and the cons of each decision for each group and try to focus on the bigger picture and what will ultimately benefit the majority of the people for the longest period of time all while achieving that goal of helping women earn their implants. Sometimes we may even piss off some people in order to please others. Sorta like that whole “robbing Peter to pay Paul” thing. It’s obviously not our intention to piss anyone off, ever. But it’s the nature of the beast that we call MFI. Hopefully with the next round of changes at some point down the road we’re able to deliver something that makes you happy. But invariably, that will also probably piss someone else off. So I’m sorry if this change wasn’t exactly what you envisioned, but I can only hope that you do see some value in the changes.
If you’re noticing a discrepancy in data send us a help request with the details and we’ll look into it for you.
When are you ever going to actually give the benefactors something, we give give give and we are the ones who keep getting pissed on, never mind being pissed off. What upgrade in this rounds has been for us? None that I find useful or with the intent of the upgrade. Oh wait deleting messages? Oh yipee grand! But thats for everyone. Thanks a bunch.
They say all problems are communication problems…
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Create a page where Benefactors can see who they sent donations to and how much
A simple page with a list of all the ladies a benefactor has sent a donation to, with the date and amount sent. Just so bene’s can keep track of who they’ve been helping.
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The original implementation did this, sans dates. It did not take in *all* of the suggestions and variations put forth in comments to the suggestion, but it gave us a list, *as suggested*. Some of the comments had fairly complex ideas, whereas this original suggestion asked for a ‘simple’ page.
The ‘modified’ version now doesn’t have those amounts, but those amounts are on the lady’s page, but still without the dates. I’m not sure what lead to the switch, but it *does* give us more information than before, and you can find the amount contributed to each lady on her page from there. Like it or hate it, it’s still more than we had two months ago.
I’m sure we all have a different vision of how we’d like to see this info displayed for us on site. I would like dates, too, and it might be easiest to have those dates on the profile of each lady. I’d just as soon have the ‘personal CTG’ be a sorting option on the My Friends page. Add in a ‘persistent’ option while you’re at it….
I’m sure it’s easy to reconcile multiple, overlapping, variant requests — right?
Oh, sure, Jason — post while I’m typing and answering the phone and things, and take some of my point away from me!
I may have to complain about that…
@Jason: curious, why does testing new functionality seem to always land on the shoulders of the PAYING members of this site, when other businesses on the internet actually test new functionality off-site before implementing it? As harsh as this may come across, YOU are the business owner AND programmer. I am a customer. I am not paid to stress test your system when you roll-out new functionality. Simple enough: on the original functionality you rolled out, I had 58 models listed (HOF and non-HOF). Now, I have 36 models listed (HOF and non-HOF). Doesn’t take a rocket scientist (or a programmer) to see something is amiss.
The original change is what we asked for, although maybe not as each of us envisioned it. You speak of having to please four parties, so assuming the original “My Investments” affects neither the models nor surgeons, changing it to a glorified personal CTG list must somehow benefit the business, because I see no benefit for rolling back something the benefactors requested. Adding insult to injury, the functionality, and thus the databases, already exist if the models see the same info we are requesting.
Don’t get me wrong, because all it seems I am doing is complaining. The way I look at it, when things are good, I vote with my pocketbook, which allows you to reap higher revenue, and thus higher profit. Right now, I use my words, hoping they are heard, and change is affected, so that I may use my pocketbook again.
I think they are doing as much as they can to help us out and make these new features. Its come A LONG way since when I first joined a couple years ago! I think its crazy ppl are b*tching about it when things are only getting better.
Yayy for the new improvements!! =D
But just a reminder that things werent always this easy w. the features and what not…uhmmm at all.
@Italianita I think they made it perfectly clear they are doing as much as they want and can’t make us all happy. I think its crazy if we don’t complain when we had something we had asked for changed into something that has no benefit to us. We pay for this and like Jim said we comment with our money when things are good and with words when things are bad.
@Jason Right now I think this change of the list is bad, real bad and quite frankly I think the words from you above were like walking into a car dealership and being fed a shovel of cow shit from a salesman. I know you have four things to balance but just say it, what we wanted you fear would cut into your bottom line. Don’t try to sugar coat it or anything like that.
@Jason: I think this says it all:
Have a happy new years babe! I for one don’t envy your job of trying to juggle all the balls that are always up in the air. EESHT! Are you going grey yet???? lol
xoxo
@Jim: First of all, it’s not like we selectively single out PAYING members to test new features. That’s not the case at all. Paying members, non-paying members, and models alike all actively test new features. As far as WHY… it’s simple: Money! We can’t afford to hire a team of developers and it’s not cost effective to outsource a testing house. And quite frankly, they wouldn’t even know what to look for as well as you would!
I come from a Scrum development background, which in a nut shell follows a “release early, and release often” mindset. I test everything that gets pushed live on a development machine first to be sure it works, and after it gets pushed I am actively monitoring error logs, the support board, the news post and email for any anomalies that come up and I can usually catch them and fix them pretty quickly.
@Eric: If you want to call it sugar coating it, so be it. But I clearly already stated that we have to consider MFI’s interests as well. I’d be stupid not to because as of yet I haven’t found the magical bill fairy that makes our bills disappear. I appreciate your opinion on the matter, but just because you’re the most vocal doesn’t mean you’re the only voice. For the time being the list is going to remain as is. But don’t worry, just as I’ve always said… nothing is set in stone. A website is an organic creature.
@Bella: LOL Thanks for that! I shaved my head to keep the greys at bay!
Awesome, Love you guys! you all are always working hard to better this site. You all are Dream makers.
xoxo
Krisa
@Jason Don’t get me wrong I enjoy the site or I would have left it. But don’t lie to our faces, just change the name of the link, and tell it to us like it is. Writing a huge response and shoveling BS at us isn’t a good way to keep people happy. Also change the name of the link to what it really is now, so if you do make what we asked for in the future this is still available. If you do decide to give us what we asked for that would be amazing and appreciated and once I have more votes I’ll surely suggest it in the feedback forum again.
@ Jim – As a business option, i don’t think we can overly criticise the use of customers to test user functionality – i think you’ll find that Microsoft rolled out THAT model at least 15 years ago … and they still do it to this day. lol
@ Jason – What i do find odd is that there were no objections to the functionality of the first implementation – just what it actually represented. That is why i found it so odd to make such dramatic changes to the actual content. Still i’m sure you know what you’re doing (Jeez, must be the season of goodwill – that was almost a compliment!! lol)
Having said that, thanks for the prompt action on the issue of HOFs not appearing … mine at least is working now.
Now, any chance of getting message credits back sooner? *runs rapidly away to avoid flying objects*
Happy New Year to all!
I for one love the changes….now if we could only have an MFI party so we could have show Jason our boobies !
hehehe j/p I think its the alcohol from New Years still in my system …<3
Providing benefactors with an easy way to see just how much they’ve spent always seemed like a foolish thing to me. After all, when you go to Vegas, they don’t provide you with a running total of your losses so far, nor do strip clubs or regular bars keep you apprised of how much you’ve spent so far.
MFI is all about discretionary spending and telling you how much you’ve spent is not to the advantage of the site or the women. In the end it is probably of limited utility even to the benefactors.
Even in the current format all it does is remind me of just how many women I’ve donated to who are now gone. I don’t expect them to stay forever, but many of them left one day without a word. Being reminded of all those past broken promises doesn’t really help the site or the women here.