Okay, so it’s clear that we made a mistake in our choice of terminology on the new user feedback system. So we’ve changed it. What was previously known as “Comment” is now called “Reason” and there is a very important distinction! A comment can be just about anything, and as we saw it was being used to comment ABOUT the person. That’s not what this field was intended for, and as such is why we have since renamed it to “Reason”.
The Reason field is supposed to be used to explain WHY you chose the rating that you did. Here are a few examples…
Good reasons:
“She sends pictures fast and high quality” – Positive
“She hasn’t responded in a long time” – Neutral
“He promised me a donation for pics, but never sent it” – Negative
Bad reasons:
“She doesn’t need implants”
“She is really pretty and I like her photos”
“He looks like a weirdo and his photos scare me”
Also note: as we stated earlier, we’ve updated it so that there is a minimum number messages required between the two people before someone can leave feedback. This should help prevent people from leaving negative feedback out of spite.
The end result should be more accurate feedback since the two people would have at least interacted enough to gauge the other person.
8 COMMENTS
Leave A CommentKUDOS KUDOS KUDOS!!!!!!!!!!!!!
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I agree with Teish:):):):):):):):):):):)
Trish even sorry hun:):):)
What’s the procedure on bad reasons? If I spot some feedback in a profile that I think is a bad reason, should I send a note or should the person whose profile it is send a note or is it being monitored in some other way?
Is there a timeline? I mean, one person’s bad reason may be another person’s non-native writing of English or just plain bad grammar. Will there be a warning, will the feedback be deleted or will the account just be gone?
The types of reasons above are more of just a guideline on how we think people should use the new feature. They aren’t intended to be specific rules. It would seem that following these guidelines it would maximize the feedbacks effectiveness in creating a better overall experience on the site.
People are of course going to use it in whatever way makes sense to them, which may certainly differ from our opinion of it’s best use. Weather it’s a typo*, bad grammar, or otherwise. We hope to only need to intervene if there is a situation of abuse in which offensive remarks are made attacking someone else.
To answer your question about who should report an issue… generally speaking it should be the person who received the feedback, since it is their profile and their opinion of that feedback that matters most.
We will also probably be adding a rebuttal option so that the recipient of feedback can post their response to any negative feedback as there are always 2 sides to every story.
*yes that was intentional!
I think it’s a great idea, the only annoying thing is that I don’t know who the feedback is from!!!
I’m still in a quandry about this feature. As much as I’d like to have some kind of rating system for both donors and the true benefactors (girls), I don’t think this feature can ever be valid. I’ve got a 100 on my ratings, but I know there’s 1 girl that would down rate me. However, she won’t just because she just won’t. We didn’t click and that would be the reason. When she hears, “yes” I hear “no” and vice versa. I think we are talking the same language, but she’s listening in Swahili. I feel the same way about her, but I won’t down rate her simply because I don’t think she deserves it. However, she’s blogged about me being rude. I never intended to be rude only conversational. We just didn’t communicate. It happens. I’m sort of pissed she can blog about being treated rude, which was her interpretation and not my intention. Now I’m pissed and want to down rate her feedback, which I have as positive. I won’t though. Her blog was inappropriate and not a valid blog per MFI standards. It wasn’t a blog. My point is that others with less ethics and restraint than I would down rate her feedback for such a blog. This just shows you how useless the feedback info is and how it’s possibly abused.
I was talking about the “feedback” feature. Jason has done a recent fix lately. He sorted the feedback comments by date, rather than leaving them in the original location. Now, I feel confident that when I edit my feedback a girl/guy won’t know who changed their feedback comment.